F.A.Q. and Terms outline facts and conditions regarding purchases, shipping, and return policies for Melissa Brauen Art. Please review before committing to any purchases. I tried to cover all the basics below. If you do not find what you are looking for, please CONTACT ME with any questions you may have. I'm happy to help you any way I can.
When you click the PURCHASE button you will be prompted to send me a message through the Artwork Archive portal. At that time I can send an invoice payable online through PayPal.
Artwork Archive is where I manage my inventory and all information related to my work. It is embedded into my website for viewing.
I do not have a 'shopping cart' because it is a too detached and impersonal transaction for me. Buying original art is a significant investment. I prefer to engage on a bit more personal level than a 'shopping cart' ~ However: I am not going to add you to lists and hound you either 😉
To add: creating a cart requires double and triple data entry and I'd rather spend that time making more art 🙂
I look forward to hearing from you
I take major credit and debit cards thru PayPal
You do not have to have a PayPal account to use PayPal
I do not accept checks, money orders, cashier checks, or wire transfers
Applicable tax is included in price
I have a security certificate installed on my website thru Site Ground Hosting.
Look for the little lock next to the URL in your browser window. Google Chrome and Safari will tell you if a site is not secure.
More info on SSL Certificates HERE
Payments are run through the secure PayPal platform. I do not possess or store any private financial information (i.e. account numbers)
Shipping is included in price
I ship via USPS or UPS Ground in the USA including HI and AK
Included are a Cert. of Authenticity plus Info and Care Instructions
International shipping is considered on a case by case basis. Additional fees are applicable.
Original art on canvas or panel ships in a box with extra care using rigid protection, heavy padding, and water-proofing
Original artworks on paper are shipped in rigid packaging with the same care as canvas art.